The real business of your business is people. Without excellent staff you will not attract and keep loyal customers....
Read moreHiring Employees Before hiring anyone, write out a job description that clearly outlines the work to be done and specify...
Read moreReady to hire? First, calm down. We all know it can be a frightening process. Here are some smart tips...
Read moreA sales pitch, delivered over the telephone, is definitely different from one given face to face. But it is not...
Read moreDon't take rejection too hard! At no time are you more likely to be rejected than when you try to...
Read moreDear Ms. Ezell: After careful consideration I regret to inform you that I am unable to accept your refusal to...
Read moreYou know the drill: Go through the checkout line at the supermarket and whip out one of the several hundred...
Read moreCustomer service is more than just asking how your customers are and if you can help them with anything. It...
Read moreSalespersons sell, and you hire a sales force to sell. But your ultimate task is rather different: to get people...
Read moreBefore you can start a business, you must conduct thorough research into the type of market you are likely to...
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