Winning back your customers

At one time or another, we've all felt that we would rather not do business again with a particular company ...

Five things you and your employees should never say to a customer: "It's been so crazy/busy around here." Often used ...

We all know that the "customer is always right" but few business owners realise that there are customers that are ...

Good salespeople relate to prospects as people with wants and needs, not just as potential buyers. There are some universal ...

Praise can do wonders Expressing sincere admiration can win over all types of customers. Take these steps to pour on ...

There is an old rule in business that predicts 80 per cent of your sales will come from just 20 ...

Tag: customers