Business Advice
Advice on policies and procedures
You should sit down and identify everything you do in a business and document it so the concept is that if...
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What gets measured gets done
Every business needs to measure everything from marketing to customer. Try to get a picture of exactly what is happening...
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Advice on logging customer service issues
Customer service is everyone's business.
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If a question has to be asked write a set of procedures
Developing a company vision and clear goals will take the business forward.Having a system in place retains all information incase...
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Agree with staff what to do and make sure it happens
If you have the right people and not getting what you want from them is because they do not know...
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Your company image and trade shows
At a trade show, company image is reflected in booth design but depends to a large extent on your employees....
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Write a personal letter
Few marketing strategies have the power of a personal letter. Just like a letter from a favourite relative, your personal...
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Words of wisdom
Ever had "one of those days"? Here are some tips that will help you avoid becoming entangled in "no-win" situations...
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Women on life, careers and money
Operating a new company can be a challenge which Lyn Scott found out the hard way. Lyn started out as...
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Winning traits
Here we take a look at some of the traits of a winner. Persistence, genuine enthusiasm, a desire to help...
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