Business Advice
Developing a sales department
As a general rule, most businesses spend between five and 10 percent of sales on their sales force. Larger businesses...
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Dealing with disputes
Knowing where to turn for help when in the middle of a business dispute can be difficult. Problems arise every...
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Dealing with difficult customers and complaints
Every business has them. The guy who puts 10 leather jackets on hold and then does not buy any of...
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Dealing with angry customers
By Customer Service Expert Shaun Belding How do you face down a fire-breathing dragon, a.k.a. the “customer from hell”? Shaun...
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Customers buy more than your products
When a business is bought out by another company, there are more changes to the business than just the owners....
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Credit – How much and to whom?
Trade credit is an almost inevitable part of business-to-business commerce. Whilst more business is a positive outcome from offering credit...
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Creating your e-strategy
Once you have finished your market research and worked out the effect a Web site will have on your business,...
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Advice on growing a business
The important thing at the end of the day is that you have to know your market. You need to...
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Goal setting
Tip: Have your goals written down on papper that you have in your office. Writing goals make them seem real....
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Author advice on pitching
Ian Elliot works with companies to help them pitch. To him, the only reason you may lose out on a...
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