Articles
Telemarketing – Handling rejection
Don't take rejection too hard! At no time are you more likely to be rejected than when you try to...
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Stimulate sales with visual merchandising
Visual merchandisers are paid "big bucks" to make sure their employer's window displays and visual merchandising are eye-catching, especially when...
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Stay alert to credit card fraud
There are a number of suspicious behaviours which can help highlight a potentially fraudulent act by a customer using a...
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Sniffing out shoplifters
Sniffing out shoplifters When it comes to security, the biggest thorn in the retail industry's side has to be shoptlifting....
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Should you relocate your business?
Your business location can be important, particularly for a service/retailer. Initially, you may have started your company by leasing the...
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Servicing your customers with guilt-free selling techniques
Employees don't sell. They hate the idea. They don't know how. Who could blame them? The boss blames the employee....
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Sell more with pictures
Most people like to see what they're buying. An ad with a picture of the product will almost always outsell...
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Sail your way to leadership success
Do you sometimes feel you are sailing a ship of fools? Is there an element of confusion among staff regarding...
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Rejected rejection
Dear Ms. Ezell: After careful consideration I regret to inform you that I am unable to accept your refusal to...
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Putting the right accounting and business systems in place
Good financial management is the key to maximising profitability. And for that you need good accounting and business systems. Recording...
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