Do you have to pay your employees overtime?

Nearly every established business has an accountant. At the very least, you should pay a qualified accountant to prepare or...

Direct mail advertising that works

For many companies the most effective means of reaching a wide audience is no longer advertising in large circulation publications...

Did you know?

Did you know that it is considered misleading and illegal in most states to advertise "No refunds" or "No refunds...

Developing business banking relationships

When first starting up your business you will find it helpful to consult your bank's business manager. These managers specialise...

Developing a sales department

As a general rule, most businesses spend between five and 10 percent of sales on their sales force. Larger businesses...

Dealing with the bank manager

To our readers. You have our permission to copy this anonymous letter we received and send it to You Know...

Dealing with disputes

Knowing where to turn for help when in the middle of a business dispute can be difficult. Problems arise every...

Dealing with difficult customers and complaints

Every business has them. The guy who puts 10 leather jackets on hold and then does not buy any of...

Dealing with angry customers